ESCALACENTER is committed to protecting the privacy of users who access this website and/or any of the services offered by ESCALACENTER. This implies the user's acceptance of the provisions contained in this Legal Notice and Privacy Policy and that their personal data will be treated as stipulated. Please note that although our website may contain links to other websites, this Privacy Policy does not apply to other companies or organizations to which the website is redirected. ESCALACENTER does not control the content of third-party websites nor does it accept any responsibility for the content or privacy policies of these websites.

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR) and Organic Law 3/2018 of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPD GDD), we provide you with the following information regarding the processing of your personal data:

Who is responsible for the processing of your data?

ESCALACENTER, our data is listed at the beginning of this legal notice.

We process the information provided to us to provide and invoice our services and products.

If you give us your consent, we may also process your data to send you information about our activities, products, or services.

How long will we retain your data?

The personal data provided will be retained while you are a user of our services or wish to receive information, and if you participate in a promotion while it is active, and thereafter, for the periods established to comply with our legal obligations.

The legal basis for processing your data is the consent you give us.

(Children under 14 years of age) Information submitted by children under 14 years of age will be deemed to have been submitted with the consent of their legal representatives. If this is not the case, the legal representative must inform you as soon as possible.

2. Compliance with applicable laws or performance of a contract. In specific circumstances, we may need to process your personal data to comply with a relevant law/regulation, or to fulfill our obligations under a contract to which you are subject.

The data will not be communicated to third parties, except as required by law or necessary to fulfill the purposes of the processing.

Anyone has the right to obtain confirmation as to whether or not we are processing their personal data.

Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where applicable, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, data subjects may request the restriction of the processing of their data; in this case, we will only retain it for the exercise or defense of legal claims.

In certain circumstances and for reasons related to their particular situation, the data subject(s) may object to the processing of their data. In this case, we will stop processing it, except for compelling legitimate reasons or for the exercise or defense of potential legal claims.

Data subjects also have the right to data portability.

Finally, interested parties have the right to file a complaint with the competent Supervisory Authority.

By sending us a letter attaching a copy of a document that identifies you to our physical or email address (listed at the beginning of this Legal Notice).

The personal data we process comes from the data subject, who guarantees that the personal data provided is accurate and is responsible for communicating any changes. Data marked with an asterisk is required to provide you with the requested service.

The categories of data we may process are:

Identifying data.

Postal or email addresses.

Other data requested in our forms.

The data is limited, as we only process the data necessary to provide our services and manage our business.

-Providing the contracted services.

-Providing the purchased products.

-Respond to your requests for information, products, or services

-Where we have legal obligations to process personal data

- Hiring staff

- Planning and developing organizational aspects (such as internal communications, budgeting, administration, and project management);

- Providing access to our resources

- Processing payments

- Managing the website

- For any additional purposes for which we are required to notify you and obtain your consent, including those required by local law, we will obtain your consent before processing your personal data for these purposes.

We apply the security measures established in Article 32 of the GDPR. Therefore, we have adopted the necessary security measures to guarantee a level of security appropriate to the risk of the data processing we carry out, with mechanisms that allow us to guarantee the confidentiality, integrity, availability, and ongoing resilience of the processing systems and services.

Some of these measures are:

Information about data processing policies for staff.

Performing regular backups.

Data access control.

Regular verification, evaluation, and assessment processes.

ESCALACENTER acts with the utmost diligence to ensure that the data and information provided on its website is up-to-date at all times. However, it does not guarantee or assume liability for the accuracy and timeliness of the website's content, reserving the right to modify such content at any time. ESCALACENTER shall also not be liable for information obtained through links included on the website.

Commercial relations with clients shall be governed by the general conditions established by ESCALACENTER in a specific document for this purpose, where applicable, or by specific agreements that may be agreed upon with clients.

ESCALACENTER hereby undertakes not to engage in misleading advertising. For these purposes, therefore, any formal or numerical errors found throughout the content of the different sections of the Website, resulting from incomplete maintenance and/or updating of the information contained in these sections, will not be considered misleading advertising. ESCALACENTER, as a result of the provisions of this section, undertakes to correct them as soon as it becomes aware of these errors.

ESCALACENTER undertakes not to send commercial communications without identifying them as such, in accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce. For these purposes, any information sent to ESCALACENTER customers will not be considered commercial communications, provided that it is intended to maintain the existing contractual relationship between the customer and ESCALACENTER, as well as to fulfill information-providing tasks and other activities inherent to the service contracted by the customer.

Use of this website implies full acceptance of the terms of this Legal Notice. This Legal Notice and all relationships established between ESCALACENTER and the User of the Website and its services shall be governed by Spanish law.