General information and booking rules
ESCALACENTER.- Our office is situated in “Passeig del Mar,4” in l’Escala. Our opening hours are from 9:00 to 13:00 and from 16:00 to 19:00 hours from Tuesday to Saturday. On Sundays and Mondays, the office is closed. However, during the months of July and August, the office will be open on Sundays from 10:00 to 13:00 hours.
BOOKING.- The agreed price for letting includes the water and electricity supply consumption. The payment system is as follows: 30% on booking and the rest on arrival while collecting keys. Not is allowed to have more occupants than the authorized on the booking form. Dogs and other animals are NOT accepted.
CANCELATION.- Applies as set in the decree law 163/1998 of touristic leases. Each cancellation will be added for 80 eurso agency fees.
TURISTIC TAX – It is not included in the price. It will be requested upon arrival with the rest of the rent. The fee is 0.45€ per person over 16 years old and per day with a maxim of 7 days.
OPTIONAL SERVICE – We have at your disposal, bed sheet, towels, extra bed, cot and chair for children, final cleaning, and parking. Check our price.
APARTMENT/VILLA.- Our apartments and villas are adequately equipped, dinner-service, cutlery and dinner kitchen. Bed sheets, towels and serviettes are NOT included. But there are bed covers and blankets.
ARRIVAL.- Between 16:00 and 19:00 h from the correspondent day, if the arrival day should be a Sunday or a Bank Holiday, the arrival time would be agreed in advance. We have to be notified if you are planning a late arrival. The reception would be done in our office.
GUARANTEE.- At your arrival, you should pay a compulsory deposit which will be returned on departure. At the arranged time with you, someone from our office will come to check everything and do satisfactory inspection of the property and cleaning.
STAY.- Escalacenter is at your disposal to inform and help you during your stay in l’Escala. In case of anything missing, damaged or any incident we would need to be notified before 24H. We will try our utmost to solve it quickly or to reduce the effects.
DEPARTURE.- Needs to be before 10,00 am from the stipulated date of departure. You should leave the apartment or villa with the same conditions as you found it on arrival or use a service of cleaning. The keys must be deposited at the reception of our offices during open hours.
1/ Bed sheet Double : 18€ Individual : 12€
2/ Towels 8€ / pers.
3/ Cot children 10€/week
4/Chair for children 10€/week
5/ out of openning hours 15€
6/ Finish cleaning